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How it works

1
Download the App on the App store or Google Play store

The customer downloads the app for free from the app store or play store

2
The user can find the location using GPS

The customer finds the location by searching or using GPS

3
The user fills in basic details of their visit

They then fill in some basic details of their visit

4
Users can rate the service

Next, they rate the service with a few simple slider-based questions, adding images or comments where necessary

5
Users are given a choice to request a response

They are given the choice to request a response

6

This data is then sent instantaneously to the management team who can review it immediately

7

All feedback is logged and accessed in a variety of diagnostic formats and graphs

8

Details and images can also be viewed here

9

If the customer requested a response the team can contact them straight away

10
Clients leaving good feedback can be redirected to a review site.

Clients leaving good feedback can be directed to a review site of your choice

Turn negative feedback into positive results.

Get in touch to see how we could help you

HowDidWeDo? is an inexpensive, fast and effective way for business owners to get feedback on how their business is performing.
Get in touch using the form to the right or give us a call on +44 121 2855590 to find out how HowDidWeDo? can help your business.

HowDidWeDo?